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Cancellation and Refund Policy
Cancellation Policy
Customers can cancel their enrollment in any course or service provided by StepTek.co within [specific time frame] before the scheduled start date.
To cancel, customers must notify StepTek via email at [email address].
Refund Policy
Full refunds will be issued for cancellations made within the specified time frame.
If a customer cancels after [specific time frame], a cancellation fee of [specific percentage or amount] will be deducted from the refund.
Refunds will be processed within [number of days] of the cancellation request.
For services or courses already commenced, refunds will not be available, or partial refunds may be considered on a case-by-case basis.
Exceptions
Special circumstances or emergencies will be considered for exceptions to this policy at the discretion of StepTek management.
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