Scope: This policy applies to any physical materials or products provided by StepTek.co as part of its training and consultation services.

Processing Time: Orders are processed within [number of business days] after receiving payment.

Shipping Methods and Costs: We ship via [shipping carriers] and the cost will vary depending on the shipping method chosen and the destination.

Delivery Time: Estimated delivery times will be provided when you choose your shipping method, typically within [number of business days] for domestic and [number of business days] for international shipments.

Tracking: A tracking number will be provided once the order is shipped.

International Shipping: For international shipments, customers are responsible for any customs, taxes, or additional fees incurred.